1. Order Cut-off Time:
We accept and process orders until 6:00 PM (EST) Monday through Friday.
Orders placed after 6:00 PM, on weekends or holidays will be processed the next business day.
2. Order Processing Time:
After an order is accepted, we need 1-3 business days to process and prepare the product.
If the order is overloaded or the product is temporarily out of stock, the preparation time may be longer, and we will notify you immediately if there is a delay.
3. Shipping Time:
The normal shipping time is 7-15 business days (excluding holidays and order processing time).
Factors such as weather, natural disasters, local procedures or postal problems may cause delays. We always strive to deliver as quickly as possible and ask for your patience in special cases.
4. Shipping Information:
Once your order has been shipped, we will send you an email notification with a tracking number so you can check the delivery status online.
We recommend that you check regularly to ensure you receive your order on time.
5. Shipping Costs:
The standard shipping fee is $6.99 per order, regardless of size or weight.
6. Shipping Information and Information Errors:
Please provide an accurate and reliable shipping address. If the address is incorrect or incomplete, your order may be delayed or lost.
If the order cannot be delivered due to an address error, we are not responsible for the loss.
7. Changing or Correcting a Shipping Address:
If you need to change your shipping address, please contact us within 24 hours of placing your order. After this time, we cannot guarantee that the change will be made before the order is shipped.
8. Recipient Responsibilities:
After the order is delivered, the recipient is responsible for:
Following up and receiving the goods on time.
Checking the condition of the product upon receipt to ensure the goods are intact.
Notifying us immediately if there are any problems with the product or the shipping process.
We are committed to supporting you to ensure the delivery process is smooth and satisfactory!
Contact Us
Phone: +1339-210-8178
Email: [email protected]
Address : 1370 Blacks Camp Rd, Cross, SC 29436